The Fallacy of ROI Calculations
Measuring the ROI of Training
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CIO Magazine: While measuring the ROI of training won't fix all of an organization's training and budget problems, it is a powerful tool that should be in every CIO's toolkit. It is an important part of being accountable for your own training budget and for gauging its effectiveness. By finding out how much the IT department is spending on training and then measuring the benefits, both hard and soft, a CIO can not only free up money for other uses, but he can also ensure that the programs are in line with the company's overall strategy. (2001-02-18)
The link address is: http://www.cio.com/archive/021501/roi.html
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