The Beauty of Performance Measurement
Metrics Guide For Knowledge Management Initiatives
Document Actions
MetaKM: This guide presents a practical framework for measuring the value of investments in knowledge management initiatives. Since the value of KM depends on each organization’s goals and people, it is not a “cook book” of standard procedures but rather an aid to help you identify and apply appropriate metrics for your initiative. This guide describes several types of metrics that have been effectively used in previous KM and other business projects along with suggested applications. (2001-07-29)
The link address is: http://www.metakm.com/article.php?sid=269&mode=thread&order=0
EPSScentral Announces Recipients of 2007 PCD Awards
