Daniel R. Tobin: If you want your training to group to be valued by organizational leaders, you must start and end all of your efforts by focusing on the organization's goals. I have devised an instrument that I call a "learning contract" to guide you through this process. The learning contract can be used at the level of the individual employee, but my focus here is on how to use it to guide the training group's efforts as a whole. (2001-02-25)