Top 10 Ways to Lose Your Intranet Users
Designing Embraceable Change
MSWeb: An Enterprise Intranet #2
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Beyond taxonomies: selling services
The MSWeb team started out four years ago with a vision of the very broad but tricky area of taxonomies, and went to work figuring out how they could be built for use on the MSWeb portal. They tested and developed tools and vocabularies that improve content management as well as the searching and browsing of the MSWeb site.
The link address is: http://www.boxesandarrows.com/archives/msweb_an_enterprise_intranet_2.php
