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Elements of Experience Design
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WebReference.com, Nathan Shedroff: While everything is, technically, an experience of some sort, there is something special to many experiences that make them worth discussing. In particular, the elements that contribute to superior experiences are knowable and reproducible, which makes them designable. The concept to grasp is that all experiences are important and that we can learn from them whether they are traditional, physical, offline experiences or whether they are digital, online, or other technological experiences. In fact, we know a great deal about experiences and their creation through these other, established disciplines that can-and must-be used to develop new solutions. (2001-06-24)
The link address is: http://www.webreference.com/authoring/design/expdesign/
