Popular Books on User Centered Design
5-Second Tests: Measuring Your Site's Content Pages
Recruiting Without Fear - How to Find First-Rate Participants for Design Studies
The ABCs of the BBC: A Case Study and Checklist
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A-Z indexes are sometimes seen as the less desirable counterpart to
other navigational elements such as sitemaps and, especially, search.
However, A-Z indexes can be a valuable secondary navigation tool,
especially for large sites with a lot of granular content ... "We felt
the need to make the A-Z more like a supermarket (comprehensive and
well-organized) and less like a junk shop (random and gems buried
amidst the clutter)."
The link address is: http://www.boxesandarrows.com/view/the_abcs_of_the_bbc_a_case_study_and_checklist
