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The 3Cs of Critical Web Use: Collect, Compare, Choose

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Alertbox, Jakob Nielsen: According to a recent critical incident analysis, users' most important Web tasks involve collecting and comparing multiple pieces of information, usually so they can make a choice.

The link address is: http://www.useit.com/alertbox/20010415.html

Created by rdickelman
Last modified 2005-01-17 04:09 PM
 
 
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