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Why user experience disasters happen at the start of web projects

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According to this InformationArchitect.com article by Sim D'Hertefelt, "Usability IS about choosing useful functionalities. If a website is not useful, making it easy to use or attractive is not going to make it more usable. Usable means useful AND easy to use AND appreciated by users." (2000-06-11)

The link address is: http://www.interactionarchitect.com/articles/article20000609a.htm

Created by rdickelman
Last modified 2005-01-18 03:06 PM
 
 
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