The Essential Guide to User Interface Design
An EPSS Interface that people can use
User interface expert Bruce Tognazzini has plenty to say -- ignore his words at your peril
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IBM developerWorks: Bruce Tognazzini has been at the forefront of the ongoing user interface debate for the past 20 years. He has been a relentless advocate of his own design principles, even when his work has been downplayed or ignored by computer companies that have hired him. This piece surveys his thoughts on the problems of usability, based on his online and offline writings. Since he has never been afraid to express his opinions on the subject, there's plenty of material to work with. (2001-05-06)
The link address is: http://www-106.ibm.com/developerworks/usability/library/us-tog/index.html
