Popular Books on User Centered Design
5-Second Tests: Measuring Your Site's Content Pages
Recruiting Without Fear - How to Find First-Rate Participants for Design Studies
Rage Against the Machine
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WebWord.com: Usability is about psychological research, data collection, and data analysis. It is not really about design, or marketing, or programming. Unfortunately, you need to be wary of companies that claim they do usability because many do not interact with users at all, and many do not do any research. Pay close attention to your business problems and when you are seeking out usability help, talk in detail about how the research is going to be conducted. (2000-12-03)
The link address is: http://www.webword.com/moving/against.html
