Managing User Expectations
Low-Technology Prototyping Techniques
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The fundamental concept underlying these collaborative, low- technology approaches to design is that no one person can embody all the knowledge required to design a successful product. Through reciprocal education, reciprocal preparation, and reciprocal validation, each participant contributes knowledge and in turn is shaped by the contributions of others. Concrete visualization reduces ambiguity and also ensures that the design proceeds to specifics, rather than becoming mired in abstractions. (2001-03-11)
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