Popular Books on User Centered Design
5-Second Tests: Measuring Your Site's Content Pages
Recruiting Without Fear - How to Find First-Rate Participants for Design Studies
Hail to the usability test
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Poor design makes us feel like idiots. We blame ourselves. But Nielsen gets us off the hook: "If many people make the same mistake, the conclusion is not that people are stupid but that the design is wrong." And you can't change people. We're a constant, according to Nielsen. Designers typically try to fix people, with training or unfathomable manuals. But it never works. (2001-01-28)
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