Popular Books on User Centered Design
5-Second Tests: Measuring Your Site's Content Pages
Recruiting Without Fear - How to Find First-Rate Participants for Design Studies
Good Grief! The Highs and Lows of Usability Testing
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WebReview: According to this article" "When team members pour their heart and soul into a project, they become heavily invested in the results of their effort. As it becomes clear that changes need to be made, there's a very real grief process involved in letting go of the current design and moving toward a better product. Teams need to work together to process both the information and the emotions that usability testing produces." The author provides some practical advise on dealing with the emotional reaction to the results of usability testing. (2001-01-01)
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