The Art of Information Architecture
iBoost.com: "There are many factors in a quality Web site Design, development, creativity, writing, color balance, and organization are all contributors, but careful planning is what makes or breaks the site. The old adage 'It'll come out in the wash' rarely works in practice. Lack of planning usually results in unorganized material and plenty of headaches along the way." (2000-11-05)
The link address is: http://www.iboost.com/build/backend/arch/644.htm