Information Anxiety 2
Enterprise Information Architecture: A Semantic and Organizational Foundation
Apply Usability Methodologies in Intranet Information Architecture
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Intranet Journal: A user needs analysis is crucial to the user-centred design process. Identifying issues in the requirements phase can save companies up to 100 times over what it would cost the company to fix the same problems after the system has been delivered. Once completed, a UNA report will be the blue print from which the production team can work, ensuring that the stakeholders' intranet's goals are married to the needs of the end users. In the first article of this series, we described how our stakeholder analysis gave us an understanding for the organizational structure, and its internal and external communications systems and processes. (2001-08-05)
The link address is: http://www.intranetjournal.com/articles/200108/id_08_01_01a.html
