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About Information Architecture

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The main difference between information architecture and customer experience is the foundation of each. Customer experience is founded on empathy with, and understanding of, the customer. Information architecture, on the other hand, is based on an understanding of information. (2000-04-09)

The link address is: http://www.goodexperience.com/columns/040300infoarch.html

Created by rdickelman
Last modified 2005-01-20 03:53 PM
 
 
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