Working Knowledge
Document Actions
When new-car developers at Ford Motor Company wanted to learn why the original Taurus design team was so successful, no one could tell them. No one remembered or had recorded what made that effort so special; the knowledge gained in the Taurus project was lost forever. Indeed, the most valuable...
The link address is: http://www.amazon.com/exec/obidos/ASIN/0875846556/innovationinperf/102-5734408-6482507
