Knowledge Management
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A contemporary work introducing the field of knowledge management. The three main sections of the text discuss strategy and motivation, process of knowledge management, and metrics, which looks at the impact of knowledge management on an organization. A collection of classic essays, with a selection...
The link address is: http://www.amazon.com/exec/obidos/ASIN/0262133849/innovationinperf/102-5734408-6482507
