Theodor Holm Nelson
Top 10 Ways to Lose Your Intranet Users
This Week's Agenda: The Usability Industry
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ClickZ: In Web site design, users are the one stakeholder who do not have a voice at the table, so speaking up for their needs is an important job. Simplicity falls by the wayside if it is not explicitly and vigorously defended at all times. It is so tempting to add another feature or to make a fancier Flash animation that design bloat is the natural direction of all projects unless somebody fights against it. (2001-07-29)
The link address is: http://www.clickz.com/experts/archives/ebiz/ebiz_report/article.php/844041
