Theodor Holm Nelson
Top 10 Ways to Lose Your Intranet Users
Second sight
Document Actions
Guardian Unlimited: Do web designers hate users? Or are most of them simply incompetent? Either way, there is no doubt about the mismatch between what users want and what the vast majority of commercial web sites provide. As a user, I know what users want. They want information and they want it fast, which is why they flock to sites such as Google and Yahoo Web designers, however, seem to be more interested in showing off their "design skills" - or lack of them. The result is gratuitous Flash intros, over-large graphics, pointless "applets", inconsistent menus, and pages that take far too long to download. (2001-07-01)
The link address is: http://www.guardian.co.uk/internetnews/story/0,7369,513489,00.html
