ISPI Performance Improvement Journal - December 2002
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ISPI Performance Improvement Journal / Nov Dec 2002 / Vol.41 / No.10
November/December 2002
Volume 41 / Number 10 Special Issue: Performance Support Matures
Volume 41 / Number 10 Special Issue: Performance Support Matures
(c) 2002 International Society for Performance Improvement
Editor's Notes
by James A. Pershing
Guest Editorial: Performance Support Matures
by Gary J. Dickelman
Performance-Centered Design for Developing Countries: Emphasizing Context
by Sonia Arias
ROI Calculations for Electronic Performance Support Systems
by Hasan Altalib
Staples.com: Focus on Usability
by Tom McCann and Colin Hynes
Applying Video Game Interaction Design to Business Performance, Round 2
by Ara Shirinian and Erik Dickelman
Use and Rationale of Media Types in Performance-Centered Design
by Dave Schubert
Usability Testing in Internet Time
by Catherine Brown
Executive Summaries
by James A. Pershing
Guest Editorial: Performance Support Matures
by Gary J. Dickelman
Performance-Centered Design for Developing Countries: Emphasizing Context
by Sonia Arias
ROI Calculations for Electronic Performance Support Systems
by Hasan Altalib
Staples.com: Focus on Usability
by Tom McCann and Colin Hynes
Applying Video Game Interaction Design to Business Performance, Round 2
by Ara Shirinian and Erik Dickelman
Use and Rationale of Media Types in Performance-Centered Design
by Dave Schubert
Usability Testing in Internet Time
by Catherine Brown
Executive Summaries
