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Managing institutional knowledge

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In this TechRepublic article, Ken Hardin reports that: "While next-generation businesses are on top of data that can be reduced to 1s and 0s, they are stumbling over the challenge of "institutional knowledge," the intuitive and undocumented whys and hows that determine an enterprise's ultimate success." (2000-08-27)

The link address is: http://techrepublic.com.com/5100-6300-5024651.html

Created by gdickelman
Last modified 2004-06-18 02:47 PM
 
 
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