IGrafx Process
Knowledge Management on the Shop-Floor
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This article report that a: "Comparison of the successful and failed implementations of Task Supporter and the prototypes suggest that a successful introduction of a shop-floor information support system requires three things: (1) a clear definition of the objectives of the new system, (2) solid co-operation between the developers and end users of the system and (3) an in-house "agent" driving the project from conception to upkeep of the results." (2001-01-14)
The link address is: http://www.knowledge.hut.fi/projects/itss/haamahakasvi.htm
