Stan Malcolm, Ph.D.
CodeMonkey WizardX
Electronic Performance Support Systems What are They and Why Should I Install One?
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An Electronic Performance Support system is the primary delivery mechanism that provides assistance to the user base to help them perform their jobs in accordance with company policies and directives. Much more than just a website, an EPSS typically provides some level of context sensitivity for the users to take them directly to the information that will help them most when they are operating within the company's ERP system.
The link address is: http://sap.ittoolbox.com/browse.asp?c=SAPPeerPublishing&r=%2Fpub%2FAL073002%2Ehtm
