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E-Business Must Consider Its Customer

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One of the biggest causes of e-business failures is the inability of companies to build a system from the customer's viewpoint. (1999-12-27)

The link address is: http://www.techweb.com/wire/story/TWB19991215S0027

Created by rdickelman
Last modified 2004-06-16 10:00 AM
 
 

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