IGrafx Process
Developing a Knowledge Strategy
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This article by that Michael H. Zack that appeared in the Spring, 1999 edition of California Management Review. "...most knowledge management initiatives are viewed primarily as information systems projects. While many managers intuitively believe that strategic advantage can come from knowing more than competitors, they are unable to explicitly articulate the link between knowledge and strategy" (2000-08-13)
The link address is: http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm
