Popular Books on User Centered Design
5-Second Tests: Measuring Your Site's Content Pages
Recruiting Without Fear - How to Find First-Rate Participants for Design Studies
The Cosmic Usability Test
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Information Week: Usability may sound like yet another techie buzzword, but what it represents philosophically is a willingness to maximize a user's experience, and thus heighten a product's effectiveness. This concept goes well beyond asking users where to place the navigation bar. It's more than a collection of rules that dictate the percentage of visitors you'll lose if your Web pages require excessive scrolling. The quality of the customer interaction is key. And usability is the science behind it. (2001-04-22)
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