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Are Users Stupid?Document ActionsJakob Nielsen, Alertbox: "Opponents of the usability movement claim that it focuses on stupid users and that most users can easily overcome complexity. In reality, even smart users prefer pursuing their own goals to navigating idiosyncratic designs. As Web use grows, the price of ignoring usability will only increase." (2001-02-18)
The link address is: http://www.useit.com/alertbox/20010204.html |
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