Abandoned Shopping Carts: Enigma or Sloppy E-Commerce?
Ecommerce-Guide.com: People don't abandon shopping carts without a good reason. And the phenomenon of the abandoned shopping cart -- this blight upon the Internet retail landscape -- is not merely a wayward hobby, Internet prank or something hackers do in their down time. These are real shoppers, potential customers with products in hand, evaporating before your very eyes. (2001-07-01)
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