Knowledge

About_EPSS/PCD

This folder provides general information about Electronic Performance Support Systems (EPSS) and Performance Centered Design (PCD). Of course, the whole site is about these things. This section provides the highest level overview.

Articles

This folder includes articles on the many topics that comprise EPSS and PCD, such as usability science, interface design, instructional technology, cognitive science, information architecture and more. See also the Periodicals folder.

Awards/Samples

This folder includes details on the annual PCD Awards regarding submissions, judging, venues for presentations, winners over the years and a variety of noteworthy examples of performance-centered systems.

Books

This folder includes book titles and links to where they can be purchased in the many categories and disciplines that comprise PCD.

Downloads

Downloads are coming soon! This folder includes free stuff to download, like PowerPoint presentations from conferences, white papers, samples, demo versions of software and the like.

Design/Development

This folder includes knowledge regarding EPSS/PCD design and development methods and design and development tools. Like all EPSS/PCD topics, this section includes the range of constituent disciplines.

Organizations

This folder includes details of the many organizations that are appropriate for EPSS/PCD practitioner membership, such as ISPI, ACM and ASTD.

People

This folder includes links, details and features about the pioneering individuals who shaped the EPSS/PCD field, like Gloria Gery, Stan Malcolm, Barry Raybould, Gary Dickelman, Duane Degler, Burt Huber and more. It also includes luminaries from related disciplines, without whom the thought leadership for PCD could not have emerged. They include Vannevar Bush, Theodor Holm Nelson, Douglas Engelbart, Donald Norman, Alan Cooper, Edward Tufte, Jakob Nielsen and more.

Periodicals

This folder includes many periodicals related to EPSS and PCD, including the ACM journals, Performance Improvement, First Monday and more.

Related Sites

This folder includes links to other knowledge resources on the world wide web and elsewhere that relate to EPSS and PCD.

Return on Investment

This section aggregates the site content that is relevant to return on investment - one of the most important aspects of performance centered design.

Studies

This folder includes reports and studies on methodologies, techniques, sofware, prototypes and the like that are substantive and add significantly to the body of EPSS/PCD knowledge.